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Comparative Study

| Published: December 25, 2016

Influence of Perceived Organizational Support, Organizational Commitment on Organizational Citizenship Behavior among Marketing Executives

S. DeviMageshkumar

Student Counsellor, Adhi College of Engineering & Technology, Kanchipuram District, Tamil Nadu, India Google Scholar More about the auther

DIP: 18.01.140/20160401

DOI: 10.25215/0401.140

ABSTRACT

Organizational citizenship behavior is considered as one of the vital element needed in the organizational to increase organizational effectiveness and productivity. The present study aims to study the influence of organizational commitment and perceived organizational support on organizational citizenship behavior among marketing executives. The study is Ex post facto in nature and the sample consists of 113 Male marketing executives from the sales and Marketing department in a Retail Organization with more than one year experience. The age group ranges from 19-32. The tools used in study include Organizational Commitment Questionnaire (Mowday, Porter & Steers, 1979), Perceived Organizational Support Questionnaire (Rhoades & Eisenberger, 2002) and Organizational Citizenship Behavior Questionnaire (Karunanidhi & Manimala, 2009). The statistical method used for the present study is Pearson’s Product Moment Correlation to find out the relationship among variables. Results of the study indicate that there is significant relationship between organizational commitment and organizational citizenship behavior; there is no significant relationship between perceived organizational support and organizational citizenship behavior and there is no significant relationship between perceived organizational support and organizational commitment. From the present study it is concluded that organizational commitment influence organizational citizenship behavior among marketing executives.
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S. DeviMageshkumar @ devicyr@gmail.com

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ISSN 2348-5396

ISSN 2349-3429

DIP: 18.01.140/20160401

DOI: 10.25215/0401.140

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Published in   Volume 04, Issue 1, October-December, 2016