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Comparative Study

| Published: March 25, 2016

Big Five Personality Factors as Predictors of Organizational Citizenship Behavior: A Complex Interplay

Dr. Sairaj M. Patki

Assistant Professor, Department of Psychology, Modern College of Arts, Science and Commerce, Shivajinagar, Pune, Maharashtra (India) Google Scholar More about the auther

, Dr. Shobhana C. Abhyankar

Vice Principal and Head, Department of Psychology, Fergusson College, Savitribai Phule Pune University, Pune, Maharashtra (India) Google Scholar More about the auther

DIP: 18.01.168/20160302

DOI: 10.25215/0302.168

ABSTRACT

The present study investigated the Big Five personality factors as predictors of citizenship behaviors directed towards individuals (OCBI) and towards the organization (OCBO). The Big Five Inventory by Donahue & Kentle (1991) and Organizational Citizenship Behavior Scale by Lee and Allen (2002) were used and the sample comprised of 325 clerical employees, from nationalized and co-operative banks in Maharashtra. Findings revealed that openness emerged as the strongest predictor of both OCBI and OCBO, followed by extraversion. Moreover, openness fully mediated the relationship between agreeableness and OCBI, whereas extraversion partially mediated the relationship between agreeableness and OCBI. Openness and extraversion also partially mediated the relationship between conscientiousness and OCBO.

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Dr. Sairaj M. Patki @ sairaj.patki@gmail.com

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Article Overview

ISSN 2348-5396

ISSN 2349-3429

18.01.168/20160302

10.25215/0302.168

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Published in   Volume 03, Issue 2, January-March, 2016