Shift-work job stress, psychological distress, and job satisfaction among employees

The objective of the study was to identify the relationship between Job Stress, Psychological Distress, and Job Satisfaction among employees in comparison to day shift and night shift. The sample consisted of 60 employees, divided equally in both shifts (30-day shift and 30-night shift) and selected randomly with simple random sampling technique and volunteer sampling technique. The research tools used are Occupational Stress Index (OSI) to measure job stress, General Health Questionnaire (GHQ-28) to measure psychological distress, and Job Satisfaction Scale (JSS) to measure job satisfaction. For the analysis, Independent Sample t-test and Pearson’s Correlation were used to identify and compare the relationship between the independent variables (Day shift and Night shift) and dependent variables (Job Stress, Psychological Distress, and Job Satisfaction). The research findings examined by Independent Samples t-test on GHQ-28 (t (45) = -3.655, p = 0.001), OSI (t (58) = -4.538, p = 0.000), JSS (t (58) = -5.126, p = 0.000), was found to be statistically significant, where the night shift employees experienced more psychological distress and job stress, and low job satisfaction compared to the day shift employees. Pearson’s correlation, suggests a positive correlation between GHQ and OSI (r = 0.541), and negative relation between GHQ and JSS (r = -0.589), and OSI and JSS (r = -0.669), which were all significant at the 0.01 level. The results indicate that the employees working in night shift experienced higher Job Stress and Psychological Distress, and Low Job Satisfaction than day shift.