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PEER-REVIEWED
Review
| Published: May 27, 2022
Accessibility and Availability of Emotional Support services in India: A Thorough Review of Online Working Models
Member, Research & Development Department, You’re Wonderful Project
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Member, Research & Development Department, You’re Wonderful Project
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Member, Research & Development Department, You’re Wonderful Project
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Department Lead, Research & Development Department, You’re Wonderful Project
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Department Co- Lead, Peer Support Team, You’re Wonderful Project
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Member, Research & Development Department, You’re Wonderful Project
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Co-Founder & Chairperson, You’re Wonderful Project
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DIP: 18.01.030.20221002
DOI: 10.25215/1002.030
ABSTRACT
The present paper aims to review the mental health resources currently available in India for individuals seeking online or on-call counseling services during crisis situations. A comparative literature review was used to identify the strengths and limitations of the different helplines currently available in India. A list of helplines and services were reviewed and interviewed to understand their working model and whether they were actively functioning. Findings from this study can help in determining and facilitating the presence of culturally appropriate, easily accessible as well as valid and genuine helpline resources across the country.
Keywords
Helplines, Online Counselling Services, Mental Health, India
This is an Open Access Research distributed under the terms of the Creative Commons Attribution License (www.creativecommons.org/licenses/by/2.0), which permits unrestricted use, distribution, and reproduction in any Medium, provided the original work is properly cited.
© 2022, Jain A., Kumar S., Gupta N., Khattar S., Gupta S., Misra D. & Saxena A.
Received: March 20, 2022; Revision Received: May 17, 2022; Accepted: May 27, 2022
Akash Saxena @ rnd.ywp@gmail.com
Article Overview
ISSN 2348-5396
ISSN 2349-3429
18.01.030.20221002
10.25215/1002.030
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Published in Volume 10, Issue 2, April-June, 2022