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Comparative Study
| Published: March 25, 2016
Big Five Personality Factors as Predictors of Organizational Citizenship Behavior: A Complex Interplay
Assistant Professor, Department of Psychology, Modern College of Arts, Science and Commerce, Shivajinagar, Pune, Maharashtra (India)
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Vice Principal and Head, Department of Psychology, Fergusson College, Savitribai Phule Pune University, Pune, Maharashtra (India)
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DIP: 18.01.168/20160302
DOI: 10.25215/0302.168
ABSTRACT
The present study investigated the Big Five personality factors as predictors of citizenship behaviors directed towards individuals (OCBI) and towards the organization (OCBO). The Big Five Inventory by Donahue & Kentle (1991) and Organizational Citizenship Behavior Scale by Lee and Allen (2002) were used and the sample comprised of 325 clerical employees, from nationalized and co-operative banks in Maharashtra. Findings revealed that openness emerged as the strongest predictor of both OCBI and OCBO, followed by extraversion. Moreover, openness fully mediated the relationship between agreeableness and OCBI, whereas extraversion partially mediated the relationship between agreeableness and OCBI. Openness and extraversion also partially mediated the relationship between conscientiousness and OCBO.
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This is an Open Access Research distributed under the terms of the Creative Commons Attribution License (www.creativecommons.org/licenses/by/2.0), which permits unrestricted use, distribution, and reproduction in any Medium, provided the original work is properly cited.
© 2016 I S Patki, S Abhyankar
Received: February 04, 2016; Revision Received: March 01, 2016; Accepted: March 25, 2016
Dr. Sairaj M. Patki @ sairaj.patki@gmail.com
Article Overview
ISSN 2348-5396
ISSN 2349-3429
18.01.168/20160302
10.25215/0302.168
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Published in Volume 03, Issue 2, January-March, 2016