Emotional Intelligence and Team Effectiveness: A Study among Correctional Officers of West Bengal

The stressful correctional organization always needs emotionally intelligent officers for maintaining safety and security through effective team functioning. In this regard, the present study had aimed to find out the impact of emotional intelligence on team effectiveness of correctional officers of West Bengal correctional homes. For such purpose, data were collected from 100 correctional officers of correctional homes of West Bengal by using three tools – i) General Informational Schedule, ii) Emotional Intelligence Scale (Schutte, 1998) and iii) Team Effectiveness Scale (Pareek, 2002). Responses were treated for correlational analysis, regression analysis, etc. The data based facts revealed that the emotional intelligence along with its four components had positive correlation with the levels of team effectiveness. The results also stated that team effectiveness was successfully predicted by emotional intelligence.