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PEER-REVIEWED
Original Study
| Published: September 30, 2023
Emotional Intelligence of Counsellors in India
Faculty, Department of Social Work, Kristu Jayanti College, Banglore, India Google Scholar More about the auther
Professor & Head, Dept. of Social Work, Kristu Jayanti College, Bangalore, India Google Scholar More about the auther
DIP: 18.01.412.20231103
DOI: 10.25215/1103.412
ABSTRACT
Counselling is the noble profession to handle people’s problems and provide them with psychological and emotional support. Many studies reveal that the rate of burn-out is high due to dealing with multifaceted problems. Counsellors should equip themselves in handling their emotional problems to reach out the clients effectively. Every counsellor should possess with the skill of emotional intelligence to be successful and to gain reputation in their profession. With this background this paper is focused on understanding the emotional intelligence of counsellors. The major findings of the study are more than fifty percentage of the respondents are having occupational stress and also experiencing the workplace bullying in wider. Criticism is a part of any job so one must avoid responding to such things. It is quite common that anger disappointment may bubble up when one is criticized, but one should avoid reacting and 66.6% of people are agreed they can continue to work under criticism and 17.8% have a neutral opinion on this. 60.0% agreed that they assess the situation and then they behave while 26.7% have a neutral opinion and 4.4 strongly agree towards this question. In conclusion, the counsellors are in position to balance their emotions to a certain extent.
This is an Open Access Research distributed under the terms of the Creative Commons Attribution License (www.creativecommons.org/licenses/by/2.0), which permits unrestricted use, distribution, and reproduction in any Medium, provided the original work is properly cited.
© 2023, Winnie, J.A. & Jonas, R.A.
Received: September 20, 2023; Revision Received: September 27, 2023; Accepted: September 30, 2023
Article Overview
ISSN 2348-5396
ISSN 2349-3429
18.01.412.20231103
10.25215/1103.412
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Published in Volume 11, Issue 3, July-September, 2023