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| Published: November 15, 2025

Enhancing Workforce Performance: Investigating the Impact of Gmail and Zoom Training in Organizational Settings

Vishesh Malik

Research Scholar, Department of Psychology, University of Delhi, Delhi Google Scholar More about the auther

, Hadiya Azhar

Research Scholar, Department of Psychology, Aligarh Muslim University, Aligarh Google Scholar More about the auther

DIP: 18.01.090.20251304

DOI: 10.25215/1304.090

ABSTRACT

The study aims to examine the effect of Gmail and Zoom training on the performance of members of the workforce. The objective was to form an impression of how training enhances skills and efficiency. Training is to deal with the most basic concern of human capital management, so that a structured approach was required. This study uses well-defined parameters to measure improvements after training interventions. The modus operandi includes initial assessments, skill-gap training sessions, and outcome assessment. A quantitative approach for data collection was used, and proper statistical analysis was applied. The result of this study shows significant improvement in their performance after the training programme. Participants showed less error, improved accuracy and speed. Adaptive training methods yield better outcomes than rigid approaches. The study concludes that training significantly enhances performance. Personalized and interactive training strategies are more effective. The chief conclusion is that structured training optimizes learning and long-term skill retention.

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Vishesh Malik @ visheshmalik.du@gmail.com

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Article Overview

ISSN 2348-5396

ISSN 2349-3429

18.01.090.20251304

10.25215/1304.090

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Published in   Volume 13, Issue 4, October- December, 2025