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Original Study
| Published: September 30, 2024
Influencing Factors Student Satisfaction with Training Support Services at Faculty of Tourism, Hanoi Open University
Associate Professor, Faculty of Economics Management, National Academy of Public Administration, Vietnam. Google Scholar More about the auther
DIP: 18.01.320.20241203
DOI: 10.25215/1203.320
ABSTRACT
The study aimed to identify and measure factors affecting student satisfaction with training support services at the Faculty of Tourism, Hanoi Open University. The results of regression analysis show that there are 6 factors affecting student satisfaction with training support services with the level of influence from high to low: Interactive information channels; Movement activities; Accessibility to training services; Facilities and equipment; Training support staff; Implementation organization process. Based on the research results, the project has proposed a number of solutions to help the Faculty of Tourism, Hanoi Open University continue to improve student satisfaction with training support services in the future.
This is an Open Access Research distributed under the terms of the Creative Commons Attribution License (www.creativecommons.org/licenses/by/2.0), which permits unrestricted use, distribution, and reproduction in any Medium, provided the original work is properly cited.
© 2024, Giang, N.T.H.
Received: August 29, 2024; Revision Received: September 27, 2024; Accepted: September 30, 2024
Article Overview
ISSN 2348-5396
ISSN 2349-3429
18.01.320.20241203
10.25215/1203.320
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Published in Volume 12, Issue 3, July-September, 2024