| Published: May 25, 2017
Relationship between Emotional Intelligence and Job Performance among Bank Employees
There has always been an attempt to improve job performance of its employees on the part of the management of any organization. Various factors are obvious viz., training, encouragement, welfare measures and retirement scheme, etc, which supposedly play a role to achieve this organisational objective. In recent times a lot of studies have been conducted in the field of behavioural science to identify various factors/traits which can help in improved job performance. Emotional Intelligence is one such trait of individuals which is found to be linked to the job performance of the employees. The present study is an attempt to study the relationship between emotional intelligence and job performance of bank employees at Jodhpur, India. The study has been conducted on a sample of 60 (30 male and 30 female) bank employees at Jodhpur, India. It was conducted using Emotional Intelligence Scale by Dr. Upinder Dhar et al. and Performance Rating Scale by Prof. A.P. Singh et al. The results indicate that there is no significant difference between the emotional intelligence of male and female bank employees but employees having higher Emotional Intelligence perform better on the job and vice versa.
This is an Open Access Research distributed under the terms of the Creative Commons Attribution License (www.creativecommons.org/licenses/by/2.0), which permits unrestricted use, distribution, and reproduction in any Medium, provided the original work is properly cited.
© 2017, harma A, Sharma M, Yadav S B
Received: April 01, 2017; Revision Received: May 03, 2017; Accepted: May 25, 2017
Published in Volume 04, Issue 6, April-June, 2017