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PEER-REVIEWED
Review
| Published: June 11, 2026
AI Chatbot-Human Relationship in the Contemporary World: A Review
Assistant Professor, Department of Psychology, Bethune College, Kolkata, West Bengal, India
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Department of Applied Psychology, University of Calcutta, Kolkata, West Bengal, India
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DIP: 18.01.196.20261402
DOI: 10.25215/1402.196
ABSTRACT
This review article aims to explore the different perspectives of the relationship shared between AI driven chatbot and human beings in the context of the current world dynamics. This paper attempts to investigate the positive qualities of their interaction patterns and identify the deficit areas of the service arena, leveraging the literature and research on chatbot and human relations. The application of the study lies in the future development of appropriate tools and strategies to promote quality and facilitate interaction between them by targeted information updates, redesigning algorithmic models and continuous feedback analysis.
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This is an Open Access Research distributed under the terms of the Creative Commons Attribution License (www.creativecommons.org/licenses/by/2.0), which permits unrestricted use, distribution, and reproduction in any Medium, provided the original work is properly cited.
© 2026, Basu, D. & Chakraborty, A.
Received: May 26, 2026; Revision Received: June 07, 2026; Accepted: June 11, 2026
Article Overview
ISSN 2348-5396
ISSN 2349-3429
18.01.196.20261402
10.25215/1402.196
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Published in Volume 14, Issue 2, April-June, 2026
