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Comparative Study

| Published: June 30, 2025

Impact of Workplace Discrimination on Job Satisfaction and Resilience: A Comparative Study Between Public and Private Sector in Delhi

S. Lallawmawma

M.A. Organizational Psychology, Amity Institute of Psychology and Allied Sciences, Amity University Google Scholar More about the auther

, Dr. Tamanna Saxena

Supervisor, Amity Institute of Psychology and Allied Sciences, Amity University Google Scholar More about the auther

DIP: 18.01.459.20251302

DOI: 10.25215/1302.459

ABSTRACT

This comparative study examined the impact of workplace discrimination on job satisfaction and resilience among public and private sector employees in Delhi, India. Drawing on a sample of 168 professionals (80 public sector, 88 private sector), the research employed the Workplace Prejudice/Discrimination Inventory (WPDI; 16-item, 7-point Likert), Job Satisfaction Scale (10- item, 5-point Likert), and Brief Resilience Scale (BRS; 6-item, 5-point Likert). Results revealed significant sectoral disparities: public sector employees reported higher workplace discrimination (M= 78.4, SD= 10.2) compared to private sector workers (M= 65.2, SD= 8.7; t(166) = 4.71, p< .001, Cohen’s d= 1.39), alongside lower job satisfaction (M= 24.1 vs. 29.8). A strong negative correlation emerged between discrimination and job satisfaction (r= -.64, p< .001), while resilience partially mediated this relationship (β= -.38, p< .01), with stronger effects in the private sector (ΔR² = .15 vs. .07 in public sector). These findings underscore systemic inequities in public sector bureaucracies and highlight resilience as a context-dependent buffer. The study advocates for sector-specific interventions, such as inclusivity audits in public sectors and transparency initiatives in private firms, to mitigate discrimination and enhance employee well- being.

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S. Lallawmawma @ ritz34cf@gmail.com

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Article Overview

ISSN 2348-5396

ISSN 2349-3429

18.01.459.20251302

10.25215/1302.459

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Published in   Volume 13, Issue 2, April-June, 2025