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Comparative Study
| Published: June 30, 2025
Impact of Workplace Discrimination on Job Satisfaction and Resilience: A Comparative Study Between Public and Private Sector in Delhi
M.A. Organizational Psychology, Amity Institute of Psychology and Allied Sciences, Amity University
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Supervisor, Amity Institute of Psychology and Allied Sciences, Amity University
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DIP: 18.01.459.20251302
DOI: 10.25215/1302.459
ABSTRACT
This comparative study examined the impact of workplace discrimination on job satisfaction and resilience among public and private sector employees in Delhi, India. Drawing on a sample of 168 professionals (80 public sector, 88 private sector), the research employed the Workplace Prejudice/Discrimination Inventory (WPDI; 16-item, 7-point Likert), Job Satisfaction Scale (10- item, 5-point Likert), and Brief Resilience Scale (BRS; 6-item, 5-point Likert). Results revealed significant sectoral disparities: public sector employees reported higher workplace discrimination (M= 78.4, SD= 10.2) compared to private sector workers (M= 65.2, SD= 8.7; t(166) = 4.71, p< .001, Cohen’s d= 1.39), alongside lower job satisfaction (M= 24.1 vs. 29.8). A strong negative correlation emerged between discrimination and job satisfaction (r= -.64, p< .001), while resilience partially mediated this relationship (β= -.38, p< .01), with stronger effects in the private sector (ΔR² = .15 vs. .07 in public sector). These findings underscore systemic inequities in public sector bureaucracies and highlight resilience as a context-dependent buffer. The study advocates for sector-specific interventions, such as inclusivity audits in public sectors and transparency initiatives in private firms, to mitigate discrimination and enhance employee well- being.
Keywords
Workplace discrimination, job satisfaction, resilience, public sector, private sector, Delhi
This is an Open Access Research distributed under the terms of the Creative Commons Attribution License (www.creativecommons.org/licenses/by/2.0), which permits unrestricted use, distribution, and reproduction in any Medium, provided the original work is properly cited.
© 2025, Lallawmawma, S. & Saxena, T.
Received: May 27, 2025; Revision Received: June 26, 2025; Accepted: June 30, 2025
Article Overview
ISSN 2348-5396
ISSN 2349-3429
18.01.459.20251302
10.25215/1302.459
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Published in Volume 13, Issue 2, April-June, 2025
